Privacy Policy

1. Who We Are

Ya-Fatahoo Solutions Limited (trading as Pearl Security) is the data controller responsible for your personal data. If you have any questions about this privacy policy or how we handle your personal data, please contact us at:

• Email: contact@pearlsecurity.co.uk
• Phone: +44 (0) 7481 153593
• Address: 249 Barnsley Road, Sheffield, England, S4 7AD

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

• Identity data: Your name and job title
• Contact data: Your email address, telephone number and postal address
• Business data: Your company name and nature of your security requirements
• Technical data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
• Usage data: Information about how you use our website
• Communication data: Your preferences in receiving marketing from us and your communication preferences

3. How We Collect Your Personal Data

We collect personal data through the following means:

• Direct interactions: When you complete a contact form on our website, call us, email us or otherwise contact us directly
• Automated technologies: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions and patterns using cookies and similar technologies
• Third parties: We may receive personal data about you from analytics providers such as Google

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To respond to your enquiry and provide you with information about our security services
• To provide you with a quote for security services
• To fulfil a contract with you for security services
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests
• Where we need to comply with a legal or regulatory obligation

5. Legal Basis for Processing

Under the UK GDPR, our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it:

• Contract: Processing is necessary to perform a contract with you or to take steps at your request before entering into a contract
• Legitimate interests: Processing is necessary for our legitimate interests, such as responding to enquiries and improving our services
• Consent: Where you have given consent to receive marketing communications
• Legal obligation: Processing is necessary to comply with a legal obligation

6. Data Sharing

We do not sell, trade or rent your personal data to third parties. We may share your personal data with:

• Service providers: Third-party companies that provide services on our behalf, such as website hosting (Hostinger), email services and analytics (Google Analytics)
• Professional advisers: Including lawyers, accountants and auditors who provide professional services to us
• Regulatory authorities: Where required by law, including the Security Industry Authority (SIA)

All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.

For enquiries that do not result in a contract, we will retain your data for a maximum of 12 months. For clients with whom we have a contractual relationship, we will retain relevant data for 6 years following the end of the contract, in accordance with UK legal requirements.

8. Your Rights Under UK GDPR

Under the UK GDPR, you have the following rights in relation to your personal data:

• Right of access: The right to request a copy of the personal data we hold about you
• Right to rectification: The right to request that we correct inaccurate or incomplete personal data
• Right to erasure: The right to request that we delete your personal data in certain circumstances
• Right to restrict processing: The right to request that we restrict the processing of your personal data in certain circumstances
• Right to data portability: The right to receive your personal data in a structured, commonly used and machine-readable format
• Right to object: The right to object to the processing of your personal data where we are relying on legitimate interests
• Rights related to automated decision-making: We do not carry out any automated decision-making or profiling

To exercise any of these rights, please contact us at contact@pearlsecurity.co.uk. We will respond to your request within one month.

9. Cookies

Our website uses cookies to distinguish you from other users and to improve your experience. Cookies are small text files that are placed on your device when you visit our website.

We use the following types of cookies:

• Strictly necessary cookies: Required for the operation of our website
• Analytical cookies: Allow us to recognise and count the number of visitors and to see how visitors move around our website (Google Analytics)
• Functionality cookies: Used to recognise you when you return to our website

You can set your browser to refuse all or some browser cookies. Please note that if you disable cookies, some parts of our website may become inaccessible or not function properly.

10. International Transfers

We do not transfer your personal data outside the United Kingdom.

11. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We limit access to your personal data to those employees and third parties who have a business need to know.

12. Complaints

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues at www.ico.org.uk. We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

13. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us: